Soft skills training
What is it?
Back in 2015, Immersive advocate and artist Chris Milk took to a TedX stage and described Virtual Reality (VR) as the ultimate empathy machine. The ability to virtually put yourself in someone else’s shoes is one of the big USP’s that VR offers and has been used by many industries to help build empathy. Fast forward to 2021 and we are now seeing VR find its home in the workplace helping employees improve their soft skills, grow their emotional intelligence (EQ), an important skill for the modern workforce.
How can it be used?
VR is highly effective in driving behavioural change and allows users to hone their emotional intelligence in a safe, test environment. Many businesses are now using VR to adapt their culture and bring about positive change. Employees undertake the training wearing a VR headset where they can ‘embody’ different people, thus building their understanding of their co-workers’, customers’ and/or clients’ perspectives and building empathy for their problems.
Soft skills training might cover a number of areas from practising terminating someone’s employment through to gender and inclusion training and everything in between. This includes techniques for having difficult conversations and building resilience.
Who is using it?
Organisations across the board have adopted VR as the most effective method of supporting their workforce in honing their emotional intelligence.
There are a number of benefits to improving our soft skills which apply to a multitude of industries and business functions.
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